Welcome to Wigan Council’s remote access server 'Maypole'

New Remote Access Solution for Staff – Please Read!

We are in the process of shutting down Terminal Servers.

Pulse Secure Access Gateway is being rolled out to replace Maypole, Dolly, Bickershaw and Taylor.

This is a government requirement to ensure the security of our networks, you will require a VDI session to access Pulse.

You must transfer over to using the new solution by Monday 27th July unless there are exceptional circumstances as in the case of partners and councillors.

More information and a user guide can be found on the Intranet.

Pulse Secure Access Gateway

Please note that if you have registered for DUO but have not used it for more than 60 days you will need to re-register. Connections to Council systems from the internet from personally owned computers is normally only possible to users who have enrolled for DUO 'two factor authentication'. Only users authorised by Wigan Council, Wigan and Leigh Housing or Wigan Leisure and Culture Trust are permitted to connect.

Notes

IT Helpdesk

You are experiencing problems and can't connect you can contact the IT helpdesk on 01942 404142.
Please note the helpdesk is fully open 8am - 6pm weekdays a reduced service is available at all other times.